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Quebec, known for its sophisticated French culture and long cold winters, is among Canada's largest provinces.
Most people are surprised to learn Quebec - and not Vermont - is the world's largest producer of maple syrup. But maple syrup is not all that's produced in Quebec; rich in natural resources, Quebec is well known for its thriving mining industry.
With 2,000 employees, QIT is one of the leading mining companies in North America, and one of the largest employers in Quebec. QIT provides high-quality iron and steel to manufacturers all over the world.
As QIT's President, Jean-François Turgeon states:
"Our mission is to extract and transform ilmenite ore into competitively priced, high-quality products. To do so, we count on the skills and creativity of our employees, and on the quality and potential of our mining deposit."
And QIT prides itself on exceptional customer service. Critical to providing great service is keeping the IT systems running. Information must be accessible and email can never be down.
QIT needed a solution that would make it easy to monitor and manage its growing network and allow staff to focus all their attention on customers. It's no surprise they turned to Argent.
QIT's IT Director, Daniel Delorme, has been pleased with what Argent has been able to deliver, stating:
"The capabilities of the Argent to take corrective actions to resolve issues before our users and customers know about them has been great!"
Argent's flexible and scalable architecture is exactly what QIT needed. Mr. Delorme added:
"We have servers and network equipment spread out over 100 physical buildings, and being able to proactively monitor all our servers and infrastructure efficiently with Argent has been a great benefit."
Just how important is QIT's partnership with Argent to Mr. Delorme and his staff? Mr. Delorme put it this way:
"I can't live without Argent."
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